City Mission of Las Vegas
Donor Privacy Policy

City Mission of Las Vegas is committed to respecting the privacy of our donors. We have developed this Donor Privacy Policy to communicate to our donors how their information will be collected and used. The City Mission of Las Vegas also provides this Donor Privacy Policy to make you aware of our privacy policies, to help you learn more about the information we collect, how we use it, and how it helps us better serve you as together we change lives in the name of Christ.

Your privacy and security are important to us. Whether you’re making a donation, signing up to volunteer or interacting with City Mission of Las Vegas in other ways, we want you to know that your information is safe with us.

FOR OUR DONORS

While changing lives in our community is our ultimate goal, the privacy and security of our donors is our highest priority. The work we do would not be possible without supporters like you. We strive to ensure that our donation processes are always user-friendly and secure.

When you give to the City Mission of Las Vegas online, in person or by mail, it’s likely that you’ll voluntarily share certain personally identifying information with us. We will never sell, rent, or trade your personally identifying information with any third parties except as provided for in this Donor Privacy Policy. Specifically, there are certain instances where it is necessary to share this information with trusted and verified third-party vendors (bound to contractual confidentiality) to complete transactions and to keep you informed about things happening at the City Mission of Las Vegas based on your communication preferences.

Personally-Identifying Information

During your interactions with us in person, through the mail, or online, you may decide to give us personally-identifying contact information such as your name, organization/church, email address, street address, and phone number. We collect this information to better serve you through answering questions, responding to your requests, receiving donations, maintaining records of giving history, contacting you about future events and services in which you may be interested, maintaining online accounts, and for tax purposes. We do not sell, rent, or trade your personally identifying information with any third parties except as provided for in this Donor Privacy Policy.

Credit Card and Bank Information

When you give to City Mission of Las Vegas, you may voluntarily give us bank or credit card information to process your transaction. This information may include your credit card number, expiration date, and billing information. The safety and security of your banking and/or credit card information is our top priority. We work with trusted third-party payment processors who conform to the Payment Card Industry Data Security Standards (PCI) for receiving and processing your financial transactions. Along with these companies, we conform to all applicable State and Federal laws and regulations required to receive and process information regarding your donations. The companies we work with to process credit card transactions have passed a Level 1 PCI DSS audit, and their compliance can be verified by Visa.

How Information is Used

City Mission of Las Vegas uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate with you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use your comments to provide you with the information you request, and we take seriously your recommendations about how we can improve our communication with you.

No Sharing of Personal Information

City Mission of Las Vegas will not sell, rent, or trade your personally identifying information with other organizations except as provided for in this Donor Privacy Policy. We assure you that the identity of all our donors is kept confidential. Use of donor information will be limited to the internal purposes of City Mission, and only to further the ministry activities and purposes of City Mission. Specifically, there are certain instances where it is necessary to share this information with trusted and verified third-party vendors (bound to contractual confidentiality) to complete transactions and to keep you informed about things happening at City Mission based on your communication preferences.

We also collect information concerning how you heard about City Mission, as well as other information you wish to share. This may include your questions, comments, suggestions, and your request to receive periodic updates. To individuals who request it, we will send periodic mailings related to specific fundraising campaigns, prayer concerns, and newsletters.

 Third-Party Payment Processing

We use a third-party payment processor to process financial donations to City Mission. When you make donations to City Mission of Las Vegas, we may transfer certain information (including personally identifying information such as your name, address, and credit card and/or bank information) to these payment processors for the sole purpose of facilitating the financial transaction. The companies we work with to process credit card transactions have passed a Level 1 PCI DSS audit.

 Updates

We may revise or modify this Donor Privacy Policy from time to time. Please review it periodically to ensure that you understand how we use and protect your information. By continuing to access our website or participate in donations and volunteer opportunities following any changes to this Donor Privacy Policy, you agree to any amendments and/or modifications.

Questions?

You can reach us by phone at (702) 384-1930